Privacy Policy

Last updated: 19 August 2026

The Art of Nutrition is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose your personal information, including health information.

1. What Information We Collect

We may collect:

  • Contact details (name, email, phone number, address)

  • Health information (medical history, symptoms, lifestyle information, test results) — this is considered "sensitive information" under the Privacy Act and is handled with extra care

  • Payment information (processed via [third-party payment/booking platform, once confirmed])

  • Website usage data (via cookies and analytics tools, such as Squarespace's built-in analytics or Google Analytics)

2. How We Collect Information

We collect information directly from you — through consultation forms, email or phone communication, and during appointments — as well as automatically through website analytics when you browse our site.

3. Why We Collect and Use Your Information

We use your information to:

  • Provide clinical nutrition consultations and related services

  • Communicate with you about appointments, plans, and follow-up care

  • Process payments

  • Improve our website and services

  • Send updates or marketing communications, where you have consented to receive them (in line with the Spam Act 2003)

4. Disclosure of Information

We do not sell your personal information. We may share limited information with:

  • Third-party pathology/testing providers, where you've been referred for functional testing

  • Website, hosting, and booking platform providers (e.g. Squarespace, and any booking system adopted in future), for the purpose of running the website and business

  • Payment processors, to process transactions

  • We will not disclose your health information to any other party without your consent, except where required by law.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including secure storage of client records and limiting access to authorised personnel only.

6. Access & Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date. Requests can be made via email.

7. Cookies & Website Analytics

Our website, built on Squarespace, may use cookies and analytics tools to understand how visitors use the site. You can control cookie preferences through your browser settings.

8. Marketing Communications

If you have opted in to receive emails or updates from us, you can unsubscribe at any time using the link provided in those communications, or by contacting us directly.

9. Complaints

If you have concerns about how your personal information has been handled, please contact us. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this website.

11. Contact Us

For any privacy-related questions or requests, contact us here.